Recruiting the best and brightest

to work in Civil Service

The Personnel Board of Jefferson County Alabama is dedicated to recruiting, training, and retaining the best and the brightest to work in Civil Service. If you are motivated and conscientious, if you have a desire to work in public service, we invite you to explore the many career opportunities available to you in the Jefferson County Merit System.

Maybe you're thinking about a career in public safety, city management, information technology or engineering. These are but a few of the over eight hundred civil service occupations in which some nine thousand Merit System employees are engaged throughout Jefferson County, Alabama.

To explore career opportunities in the Jefferson County Merit System, visit www.jobsquest.org.

Customer Service Bill of Rights

In an effort to achieve the Personnel Board s mission and provide premier service to our customers, the Personnel Board staff is committed to honor the following rights:

• Each customer has the right to courteous, honest, respectful and professional service.
• Each customer has the right to timely service (within 24 hours, whenever possible) when seeking service in person, by phone, or in writing.
• Each customer has the right to complete, accurate, reliable information and follow-up from knowledgeable and competent staff.
• Each customer has the right to confidentiality of personnel files, records, materials and data.
• Each customer has the right to consistent and fair application of the Enabling Act and the Personnel Board s Rules and Regulations.

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Recruit qualified individuals from all segments of society and select and advance employees on the basis of merit after fair and open competition.

Treat employees and applicants fairly and equitably, without regard to political affiliation, race, color, religion, national origin, sex, age, disability.

Provide equal pay for equal work and reward excellent performance.

Maintain high standards of integrity, conduct, and concern for the public interest.

Manage employees efficiently and effectively.

Retain and reward employees on the basis of their performance.

Educate and train employees when it will result in better organizational or individual performance.

Protect employees from improper political influence.

Protect employees against reprisal for the lawful disclosure of information and the appropriate expression of beliefs and opinions regarding working conditions and matters of public interest.